Senior Medicare Patrol (SMP) provides an opportunity for seniors to step up and make an impact in the fight against fraud. The dedicated corps of SMP volunteers makes a difference.
“The strongest defense against crime is not law enforcement, it is informed citizens,” said HHS Secretary Kathleen Sebelius, at an Administration on Aging-sponsored conference in Washington in August of 2009 during a keynote address to program volunteer coordinators and trainers.
In 2022, the SMP projects had a total of 5,365 total active team members who conducted 18,274 group outreach and education events, which refers to our presentations and events that we attend in the community. Through those events, the SMP programs reached an estimated 1,000,240 people. In addition, the projects had 246,722 individual interactions with, or on behalf of, a Medicare beneficiary. Those are conversations that we have with beneficiaries and others.
SMP projects recruit and train retired professionals and other senior citizens. These volunteers work in their communities, senior centers and elsewhere to educate Medicare and Medicaid beneficiaries, family members and caregivers to actively protect themselves against Medicare fraud, waste, and abuse.
Volunteers use their time and experience to help peers protect their identity, read their Medicare Summary Notices, and avoid being taken advantage of by scammers. They work one-on-one with beneficiaries, give presentations to groups, and represent SMP at events.
Volunteers are trained by SMP to give presentations on SMP topics to small and large groups. Presentations usually last anywhere from 15-20 minutes and these volunteers may interact with the audience by answering questions and through discussion. We also sometimes host bingo at sites, where we give a short presentation and then follow up with a few games of bingo. We provide all the materials for both the presentations and bingo, including bingo prizes. During orientation, volunteers receive scripts and other materials to help them as they start their journey as an SMP volunteer.
Volunteers are needed to help distribute educational materials at community health fairs, senior fairs, retirement seminars and the like. SMP provides all materials for volunteers to use, like a tablecloth, handouts, and giveaways. In this role, volunteers set up a table, provide general information about SMP to the public and answer basic questions.
In this role, volunteers share information in community living settings like independent living facilities and senior housing sites. This opportunity is on an as-needed basis, when we have materials like flyers, important fraud alerts or newsletters that need to be shared in those communities.
Join our effort to help stop Medicare fraud, waste, and abuse in its tracks. If you think volunteering for SMP is right for you, please give us a call at 877-272-8720 or email Sunny Lawless at email@example.com. You can also use the link below to complete a contact form, and someone will be in touch with you shortly.